Payment for services is expected at the time services are provided, unless you have an alternative, documented agreement with a third-party payer. In such cases, additional forms must be completed. We accept payment by cash, check, or Visa, MasterCard, American Express, Discover, as well as HSA/FSA/HRA cards.

For cash or check payments, a $5 discount will be applied. Please make checks payable to “Grounded Roots Therapy.” Clients may also use their Health Savings Account (HSA), Flexible Spending Account (FSA), or Health Reimbursement Account (HRA) cards for counseling services. For any insurance-related inquiries, please contact your plan administrator.

Outstanding balances will be billed monthly. If a balance remains unpaid, Grounded Roots Therapy reserves the right to refer delinquent accounts to a collection agency. In such cases, only basic information—such as the client's name, the nature of services provided, and the amount due—will be disclosed. Any costs incurred from collection actions will be added to the amount due.

A $25 fee will be charged for any returned checks.

If you have questions about billing or payment, please don’t hesitate to contact us.