If you need to cancel or reschedule your appointment, please notify your therapist directly by phone at least 24 hours in advance. Failure to provide 24-hour notice will result in a charge for the full session fee, which will be processed using the credit card on file. This fee must be paid before your next session and prior to continuing treatment.

If you become ill or experience an emergency, please contact your therapist directly as soon as possible to reschedule or cancel your appointment. In cases of sudden illness or emergency, the late cancellation fee may be waived, but this will be determined by your therapist upon verification of the illness or emergency. However, if you do not notify your therapist in advance, even due to illness, the full session fee may still apply.

If you miss a scheduled appointment without notifying your therapist, all future appointments will be canceled. To avoid this, please contact your therapist as soon as possible if you cannot attend.

If you arrive late for your scheduled appointment, your session will still end at the scheduled time, and you will be charged for the full session. We kindly ask that you arrive on time to ensure the best possible experience.